GUARANT International strongly advise all not to work with any unauthorized vendors/ companies who may offer you hotel reservation services by phone / e-mail with "discounted conference rates" and try to obtain your personal data including credit card details.


GUARANT International (further referred to also as the Conference Department) has been appointed as the official hotel accommodation agent for the 47th EDTNA/ERCA International Conference (EDTNA/ERCA 2018) and will handle all related arrangements.
Reservation confirmation
Please do not contact the hotel directly as the reservation are held as block by GUARANT International.

Full pre-payment is required to guarantee the reservation. After the full payment is received, your hotel reservation will be confirmed in writing by e-mail.  
Hotel accommodation must be paid until July 18th, 2018.
Cancellations, changes and refunds
Please inform GUARANT International about any amendments or cancellations in writing by e-mail or fax +420 284 001 448. Telephone amendments will not be accepted. 

Date of delivery of your written cancellation to the Conference Department will be considered as the date of cancellation. 

Please do not contact the hotel directly for any reservation changes or cancellations. The appropriate refunds will be made after the conference.
Cancellation conditions
The following cancellation conditions apply to the cancellation or shortening of a hotel reservation.

Please note that for any refund we reserve the right to charge 30 EUR handling fee.

In case of a no show, the room will be kept for the guest until 12 noon of the day following the date of expected arrival; then the room will be released.

In order to guarantee your room, please inform GUARANT International about your later arrival.

Conference Department will process all reservation requests by September 10th, 2018 or at the registration desk on site.
Methods of payment
Accommodation expenses must be paid in EUR by one of the following methods:
1. Credit card
For payment by credit card please use the On-line Payment System. The system is accessible with the password that you received upon registration. The system accepts the following credit cards: MasterCard/Eurocard, Visa and Diners Club.
2. Bank transfer
The bank details including the 10-digit variable symbol will be sent to a participant within three working days after the submission of the registration form. Please note that payments without this variable symbol will not be identified and the registration will not be confirmed. 

Please note that payments by bank transfer will only be accepted by August 24th, 2018. After this date only payments by credit cards will be accepted by using the On-line Payment System.

All payments made by bank transfer have to be net of all bank charges. The payer pays the bank charges of their bank, and the beneficiary pays the charges of their bank, if any.
EDTNA/ERCA Secretariat
ńĆeskomoravsk√° 19, 190 00 Prague 9, Czech Republic
Phone: +420 284 001 422

Head Office
EDTNA/ERCA, Seestrasse 91, CH 6052 Hergiswil, Switzerland