Publications
THE ART OF COMMUNICATION - A NURSES' GUIDE TO IMPLEMENTING BEST PRACTICE IN COMMUNICATION

By Debbie Fortnum, Mike Kelly, and Alison Larking

This practical Guide was developed as part of the EDTNA/ERCA’s educational objectives for 2017 focusing on improving and fostering best practices in communication with patients. The aim was to gain greater insight and understanding of the importance of effective communication.

Nurses are aware of the value and importance of clear and regular communication with patients, and the challenges that it may pose for successfully conveying a meaningful and straightforward message. Communication is without a doubt complex and is influenced by an extensive array of factors. Therefore, learning is the key that is required to deepen our awareness of what and how we communicate.

Bearing in mind that the area of communication is vast, this booklet is not intended to cover all the issues related to communication. The aim is to serve as a practical Guide for nurses and it is being translated into Croatian, Russian and Spanish.

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THE VALUE OF EDUCATION

For us, within our Association, it is about ‘Achieving the best standard of education, standards and research for all renal care professionals caring and supporting their patients and families around the world. We always strive for Excellence in everything we do. Our Knowledge and Experience ensure that the outcome of our Educational Programs and Projects in Collaboration with our Partners shows the evidence of this. Our Commitment towards each other encourage us to do even more.

As a Member you have full access to our Booklets and Publications, both as hard copies as well as the pdf’s.
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Educational Material 
This practical Guide was developed as part of the EDTNA/ERCA’s educational objectives for 2017 focusing on improving and fostering best practices in communication with patients. The aim was to gain greater insight and understanding of the importance of effective communication.
Vascular Access, Cannulation and Care: A Nursing Best Practice Guide for Arteriovenous Fistula and Vascular Access, Cannulation and Care: A Nursing Best Practice Guide for Arteriovenous Graft are available for download.
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Vascular Access, Cannulation and Care: A Nursing Best Practice Guide for Arteriovenous Graft

EDTNA/ERCA Secretariat

Källstorps Gård / Högs Byväg 118 / SE-246 55 Löddeköpinge / Sweden
Phone: +46 46 70 96 24 / secretariat@edtnaerca.org

Legal Venue

EDTNA/ERCA Pilatusstrasse 35, CH-6003 Lucerne, Switzerland